Professional experience

Nov 2025 – Present

Mumbai, India

Chief Information Officer

D’Décor Home Fabrics Pvt. Ltd.

Leads the group technology agenda across manufacturing, retail, distribution and international operations. Works with the MD, CFO, CHRO, operations leaders and plant teams to prioritise SAP-led transformation, automation, robotics and digital-factory initiatives.

• SAP S/4HANA: improvements across FI-CO, SD, MM and PP, with phased QM, PM/EAM and warehouse initiatives.
• Finance automation: supplier-invoice intake, AI-assisted extraction, user validation and SAP invoice parking, extending to vendor ageing, payment approvals and bank reconciliation.
• AI vision inspection: proof-of-concept evaluation of computer vision, Industrial IoT and edge computing for fabric-quality use cases.
• Smart factory and robotics: evaluates MES, APS, AGV, AMR, cobot and humanoid use cases against safety, throughput and ROI.
• Enterprise copilots and data: governed proofs of concept across SAP, CRM and HR, alongside a Microsoft-aligned data roadmap.
• Governance: delivery priorities, vendor accountability, UAT, access controls, operational handover and IT/OT resilience.
• Salesforce and customer operations: Lead CRM optimisation, integration, workflow, reporting, data quality, UAT, adoption and Copilot-enabled customer use cases.

May 2023 – Nov 2025

Chennai, India

Chief Information Officer

Tritan Works Pvt. Ltd.

• USD 5M+ portfolio
• 31-person international team
• Attrition below 5%

Directed technology across finance, operations, supply chain and commercial functions, and advised leadership on AI, robotics and Industry 4.0 investment priorities.

• SAP S/4HANA: implementation across SD, MM, PP and FI-CO with systems-integrator governance; reporting-cycle delays reduced by 40%.
• Manufacturing: MES, smart sensors and predictive maintenance; unplanned downtime down 20%, operational efficiency up 12%.
• AI and automation: forecast accuracy up 18%; Power Automate and UiPath raised workflow efficiency by 30% and cut operational overhead by 20%.
• Cloud and customers: Azure modernisation cut infrastructure cost by 30% at 99.95% uptime; Salesforce improvements lifted customer satisfaction by 15%.
• IoT and robotics: energy monitoring reduced energy waste by 25%; gas-leak detection, cobots and mobile robots for material handling.
• Salesforce and business systems: Lead customer workflows, reporting, data quality, integration and adoption alongside SAP, cloud and manufacturing programmes.

May 2022 – Present

Coimbatore, India (part-time)

PhD Guide

Bharathiar University

Supervises doctoral and postgraduate research in artificial intelligence, IoT and automation, and contributes to curriculum on digital transformation, Industry 4.0 and smart manufacturing.

Aug 2015 – Oct 2022

Coimbatore, India

Head of Information Technology

Vandewiele-Savio India Pvt. Ltd.

• Reported to the CEO
• Team of 30+
• Textile machinery

Led technology strategy, SAP ECC-era business systems, manufacturing digitisation and infrastructure modernisation.

• Planning and inventory: planning accuracy up 40%; inventory carrying cost down 20%.
• Digital factory: MES, production tracking, IoT sensors and RFID; equipment downtime down 25%.
• Procurement and compliance: automated workflows, QR-code tracking, e-invoicing and e-way bill interfaces; process cycle time down 30%.
• Service and HR: mobile field-service workflows lifted service satisfaction by 18%; HR, attendance and payroll integrated with business systems.
• Infrastructure: Azure and VMware modernisation, data-centre and recovery capability, consolidation and SaaS adoption.
• Recognition: recognised by Dr. Franco Bonello, Managing Director, for the best digital transformation implementation.
• Salesforce delivery: Salesforce implementation at Savio in 2015 and further optimisation at Vandewiele in 2021, connecting customer and service workflows with enterprise reporting and integration.

Apr 2009 – Jan 2015

Dubai, UAE

Information Technology Manager

Shuraa Management and Services LLC

• 20+ staff and 15 consultants
• Business services

Led enterprise applications, infrastructure and business digitisation across procurement, sales, finance, project operations and HR.

• SAP ECC: implementation and ECC 6.0 upgrade across SD, MM, PP, FI-CO and Project System.
• Data centre: directed an AED 48M programme covering data-centre systems, communications, security, wireless and recovery.
• CRM and HR: CRM for lead visibility; HRMS automation reduced manual HR effort by 40%.
• Digital channels: website, e-commerce and search programmes; organic traffic up 150%.
• Salesforce implementation: Lead the 2009 CRM implementation across lead management, customer follow-up, workflow visibility, configuration, testing, data preparation and rollout.

Nov 2006 – Mar 2009

Dubai, UAE

Software Project Manager

Aryene Properties LLC

• 18+ developers
• Two to five concurrent projects

Managed requirements, design, development, integration, testing and deployment of property and business-management systems covering finance, CRM, sales, purchasing, invoicing, HR and project operations. Checkout improvements were associated with a 20% increase in customer purchases.

DP World Dubai client project, 2006–2007: Support Salesforce requirements, customer and opportunity processes, configuration, workflow, data preparation, reporting, testing and user adoption. This is a client engagement within the project-management period. See the DP World company website for organisation context.

Aug 2006 – Oct 2006

Dubai, UAE

Senior Software Engineer

Dahabshiil

Developed web applications for international money exchange across Africa and the Middle East; designed SQL Server databases and reusable validation components.

Jun 2003 – Apr 2006

Tamil Nadu, India

Lecturer in Computer Science

PVP College, Dindigul; CPA College, Bodinayakanur; Madurai Kamaraj University Evening College

Taught programming, data structures, algorithms, databases, operating systems, networking and management information systems at undergraduate and postgraduate level.